Out-of-Network Information

Using Out-of-Network Benefits

If your insurance plan is not one of our in-network providers, you may still be able to use out-of-network benefits. This typically means you pay for sessions upfront, and your insurance may reimburse you for a portion of the cost. To confirm whether you have out-of-network coverage, please call your insurance company directly.

If your plan includes out-of-network benefits, your therapist can provide a Superbill (an itemized receipt of services) for you to submit to your insurer for reimbursement. Please note: we cannot provide superbills for Medicaid or Medicare.

Out-of-network plans may:

• Reimburse part of the session fee

• Apply the amount you pay toward your deductible

• Decline to cover the service

Out-of-network session fees: $170–$245 per session (varies by clinician). Payment is due at the time of service, and we accept credit cards. Reimbursement is not guaranteed.

Questions to ask your insurance company

• What is my reimbursement rate for an out-of-network outpatient mental health provider?

• What forms are required to submit for reimbursement?

• What information do you require on a superbill?

• Do you reimburse services provided by associate-licensed clinicians (LMHCA, LMFTA, LICSWA)? If not, please let us know so we can prepare your superbill accordingly.

HSA/FSA

Many HSA plans can be used to pay for therapy. Please confirm eligibility directly with your HSA provider.

Prefer self-pay?

You are welcome to pay out of pocket without using insurance.

Important note

Greenlake Wellness Group is not able to contact your insurance company on your behalf.

No Surprises Act Notice

Once you have confirmed your out-of-network benefits, we can schedule you as soon as possible. If you have not already connected with our office manager, please use the contact form below to get started.