Out-of-Network Insurance Info

Using Out-of-Network Benefits

If your insurance plan is not one of our in-network providers, you may still be able to use out-of-network benefits. This typically means you pay for sessions upfront, and your insurance may reimburse you for a portion of the cost. To confirm whether you have out-of-network coverage, please call your insurance company directly.

If your plan includes out-of-network benefits, your therapist can provide a Superbill (an itemized receipt of services) for you to submit to your insurer for reimbursement. Please note: we cannot provide superbills for Medicaid or Medicare.

Out-of-network plans may:

• Reimburse part of the session fee

• Apply the amount you pay toward your deductible

• Decline to cover the service

Out-of-network session fees: $170–$245 per session (varies by clinician). Payment is due at the time of service, and we accept credit cards. Reimbursement is not guaranteed.

Questions to ask your insurance company

• What is my reimbursement rate for an out-of-network outpatient mental health provider?

• What forms are required to submit for reimbursement?

• What information do you require on a superbill?

• Do you reimburse services provided by associate-licensed clinicians (LMHCA, LMFTA, LICSWA)? If not, please let us know so we can prepare your superbill accordingly.

HSA/FSA

Many HSA plans can be used to pay for therapy. Please confirm eligibility directly with your HSA provider.

Prefer self-pay?

You are welcome to pay out of pocket without using insurance.

Important note

Greenlake Wellness Group is not able to contact your insurance company on your behalf.